Product Experts.
Ready to Help.

Mon. – Fri. 9am-4:30pm ET

(860) 528-0495

Getting Your Order

At Warehouse ’71, we know you’ve spent time and energy planning the perfect project. Let us help you get your product home safely and quickly so you can get started!

Because many of our items are scratch & dent, overstock, or seconds, we encourage all customers to inspect materials in person before purchase. Product condition can vary and seeing it yourself ensures you get exactly what you’re expecting—and an amazing deal to match.

Pickup Is the Way to Go

Pickup is the best way to get your order.

It’s fast, affordable, and gives you full visibility into what you’re buying.

You can schedule your pickup during checkout.

Pickup Hours:

  • Monday – Friday
  • 9:00 am-12:00pm & 1:00pm-4:30pm ET
  • Orders placed after 4:30 PM will not be available until 1:00 PM the next business day
     

Can I Ship My Order?

We offer limited shipping options on a case-by-case basis. Because our inventory includes long, heavy, or irregularly shaped products, many orders must be picked up in person or shipped via LTL freight at the buyer’s cost. If you’re unable to pick up your order, please contact us before purchasing to discuss availability and pricing.

customerservice@warehouse71diy.com
860-528-0495

Pickup Vehicle Requirements

Safety is our top priority—for you and our team. Most products cannot be transported in a car, SUV, or short-bed pickup. Please review the vehicle guidelines below before arriving.

You’ll need:

  • The appropriate-sized vehicle for your materials
  • Heavy-duty straps and tie-downs
  • Someone to help with loading if your order is large


If you arrive without the right vehicle, we’ll hold your order until you can return with one that meets the requirements.

ProductVehicle RequirementsTruck Rental Options
10′ Railing Components
9–11′ Lumber
15′ Box Truck
8′ Flat Trailer
Pick-Up w/ 8′ Bed
15′ U-Haul
12′ Moving Truck – (Budget)
12′ Decking, Fascia or Riser
12′ Lumber
15′ Box Truck
10′ Flat Trailer
16′ Flat Floor Moving Truck – (Budget)
16′ Flat Floor Moving Truck – (Penske)
15′ U-Haul (Hand Loading required)
13–14′ Lumber17′ Box Truck
12′ Flat Trailer
16′ Flat Floor Moving Truck – (Budget)
16′ Flat Floor Moving Truck – (Penske)
17′ U-Haul (Hand Loading required)
16′ Decking
16′ Siding
15–16′ Lumber
20′ Box Truck
16′ Flat Trailer
26′ Flat Floor Moving Truck – (Budget)
22′ Flat Floor Moving Truck – (Penske)
20′ U-Haul (Hand Loading required)
20′ Decking
17–20′ Lumber
26′ Box Truck
20′ Flat Trailer
26′ Flat Floor Moving Truck – (Budget)
22′ Flat Floor Moving Truck – (Penske)
26′ U-Haul (Hand Loading required)

*We recommend Budget or Penske. These box trucks have flat floors (do not have wheel wells protruding into the box), which allows us to load your order quickly.

**U-Haul truck have WHEEL WELLS and may require you to hand load your order. Use the deck length of the truck to assess if your order will fit. Do not use the total truck length as that includes the bulkhead which is not usable storage space.

Two Pickup Methods

Packed on PalletAn icon illustrating boxes on a pallet

For large orders (25+ boards of decking, siding, or trim), we’ll pre-pack your order on a pallet and load it directly into your box truck or trailer. Return your pallet in good condition within 10 business days and we’ll refund your deposit.

Self-Load An icon with a graphic instructing to bring tie down straps to secure your product

For smaller orders, we’ll bring your materials to your vehicle and assist with hand loading. We recommend bringing an extra set of hands for heavier items.

No Pets, Please.

No pets allowed. For safety reasons, please do not bring pets when picking up your order. Thank you for your cooperation.

Don't Hesitate to Contact us with any questions! We're always here to help!